Troubleshooting
Outlook Express Error 0x800c0131
Symptom
When you start Outlook Express or try to
send an e-mail message, you may get one of the following
error messages:
- MSIMN caused an invalid page
fault in module Msoe.dll
- MSIMN caused an invalid page
fault in module "unknown"
- MSIMN caused an invalid page
fault in module Directdb.dll
- Msimn caused an exception
C0000006h in module Directdb.dll
- Outlook Express: The message
could not be sent. There is not enough Disk space.
- Unknown error has occurred.
Protocol: SMTP Port: 0 Secure: No [SSL] Error:
0x800c0131
Solution
The usual cause of this error is a
missing or damaged folders.dbx file. Either that or it is
using a read only attribute. To fix this bug:
- Click Start
- then Find
- then click Files or Folders.
- In the Named box, type
folders.dbx.
- In the Look In box, click
your main hard disk (this is usually drive C), and then
click Find Now.
- Right-click the Folders.dbx
file, and then click Rename.
- Type folders.old, and
click OK.
- Start Outlook Express again. This
creates a new Folders.dbx file automatically.