Outlook Express Error 0x800CCC79
You may get the error message
- 'The server does not support a
SSL connection. Account; pop.yourname Server
smtp.dslconnect.co.uk.' Protocol SMTP, server response
'250 HELP' Port; 25, Secure (SSL) Yes, Server Error 250,
error number 0x800CCC7D.'
- "The message could not be sent
because one of the recipients was rejected by the
server. The rejected e-mail address was 'firstname.lastname@example.org'
. Subject 'The monthly collection', Account: 'Test (Unidsl)',
Server: 'smtp.xxxxxxx.xxx', Protocol: SMTP, Server
Response: '550 relaying to prohibited by administrator',
Port: 25, Secure(SSL): No, Server Error: 550, Error
This problem happens because your version
of Outlook Express is set up to use Secure Socket Layer (SSL),
which Universal Telecom does not use.
To fix this problem:
- Open Outlook Express, and click
- Then click on Accounts
- Then click on your Email
connection and click Properties
- Then click Advanced
- On this screen remove the checks
from the boxes This server requires a secure
connection for both Outgoing mail (SMTP) and
Incoming mail (POP3).
- Bear in mind that you should be
using a dial-up connection number prefixed with
1470 and that the outgoing mail server is
You will then be able to collect your mail.